The insurance industry is undergoing a significant transformation driven by digital adoption, evolving customer expectations, and the rise of connected financial ecosystems. Among the most […]
Category: Article
How salaried professionals are redefining the use of personal loans
For years, loans in India were largely associated with financial stress. Borrowing was often viewed as something people turned to only during emergencies, medical crises, […]
Rebuilding relevance: Why co-operative banks must reinvent their urban customer strategy
India’s banking sector is witnessing a structural shift in customer behaviour, particularly across urban markets. For millennial customers, banking is no longer evaluated only through […]
Fueling AI with consent: How account aggregators are unlocking high-quality financial data
Over the recent weeks, there is a silent yet powerful & permanent shift is taking place in Data – not just financial, even non-financial aka […]
How talent is becoming the biggest differentiator in digital lending”
For years, digital lending has been positioned as a technology-led disruption of traditional credit. Automated underwriting, quicker onboarding, and data-led decisioning shaped the narrative. But […]
AI-driven platforms are changing investment habits in India
Significant growth in Indian retail investors is causing an unprecedented surge of activity, changing the status of the country’s overall finances. The number of demat […]
Building trust in digital credit ecosystems: What borrowers really look for today?
India’s digital lending ecosystem is scaling rapidly, but trust remains its most fragile currency. Access to credit has expanded significantly over the past few years, […]
Talk, Tap, Transact- The voice-first future of BFSI
The last decade of financial services innovation has largely been a story about the screen. Mobile apps, UPI interfaces, and one-touch authentication have steadily reduced […]
From field chaos to financial control: How TrackOlap improves NBFCs collections, compliance & visibility
The NBFCs are expanding into wider and more complex markets, which are generating additional opportunities and impacting their operations. Larger borrower bases, geographically dispersed customers, […]
When AI Listens: The Rise of Context-Aware Voice Bots
The global voice AI market has reached $10.05 billion in 2025, with BFSI accounting for nearly one-third of enterprise adoption. Yet most organisations still treat […]