NCBA has launched Connect Plus, an upgraded online corporate banking platform powered by Intellect’s eMACH.ai Digital Transaction Banking technology, becoming the first bank in East Africa to adopt Intellect’s cloud-based banking solution.
The platform marks a significant step in NCBA’s digital transformation journey, promising faster, more secure, and customer-centric transaction banking experiences across Africa.
The enhanced platform enables rapid transaction processing, empowering businesses to efficiently manage their operations and respond swiftly to market shifts. With advanced security protocols, the system ensures client data and transactions are protected using state-of-the-art technology. Designed with an intuitive and modern interface, Connect Plus simplifies digital banking for users of all technical backgrounds while supporting an expanded suite of products for both local and international transactions.
Commenting on the launch, James Gossip, Managing Director, NCBA Kenya Bank, said, “NCBA’s digitally enabled transaction banking suite is a major move towards becoming a dominant bank in Kenya that serves corporates and SMEs with a full array of products for all their local and international transaction banking needs, at a competitive price and to support the Government’s Kenya Digital Economy initiative based on Kenya Vision 2030.”
Manish Maakan, CEO, Intellect Wholesale Banking, added, “Our eMACH.ai Digital Transaction Banking technology is transforming NCBA’s digital banking platform to develop cutting-edge offerings for SME and corporate clients. Today, as more than seventy per cent of the world’s top banks #winwitheMACH.ai, we continue to help our clients exceed customer expectations and maintain an innovative edge in the corporate banking space.”
Maakan highlighted that Intellect’s eMACH.ai portfolio now powers over sixty banks globally, with its integrated Cash and Trade platform becoming a go-to solution for market-leading transformation. This marks Intellect’s third major digital transformation in Kenya and its twenty-third client across Sub-Saharan Africa.
“Africa is one of the fastest-growing markets embracing digital transformation, and we want to be the right partner taking African banks to the global stage,” he added.
The transformation will allow NCBA to offer an advanced integrated digital platform covering account services, payments, collections, liquidity management, trade finance, and host-to-host services.
Built on a cloud-native, microservices-based architecture with open banking APIs, the platform will deliver contextual banking experiences and help NCBA roll out new cash management products quickly to strengthen its revenue base.
“With Intellect’s deep wholesale banking expertise and regional experience in digital transformation, NCBA is marching ahead to provide customer gratification and operational efficiency,” Gossip noted.
He added that the project reinforces NCBA’s goal of becoming a bank distinguished by superior customer experience.
NCBA operates over 100 branches and an extensive agency network across the country, complemented by its partnership with Kenya Postbank for cash collection services. With innovation at its core, NCBA continues to design specialised financial products to meet diverse customer needs, reinforcing its position as a leading digital bank in Africa.
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