Inside most banks, the story is familiar: workforce training is mandatory and often checkbox-driven. Employees are told to “finish this course in a week”, because […]
Category: Interviews
Building the infrastructure behind Bharat Connect
Can you share how plutos ONE supports Bharat’s bill payment penetration, especially for recurring categories like utilities, FASTag, and loan repayments? At Plutos ONE, we […]
Digital collections with a human backbone
In the context of NBFCs and FinTech disruption in India, how does Credifin differentiate itself from both traditional banks and emerging digital lenders? Credifin is […]
Building trust and governance in cooperative banking through technology
Trust and governance are the cornerstones of cooperative banking, which thrives on member participation, transparency, and shared benefit. However, traditional governance structures often struggle with […]
Lending to MSMEs with a balance of tech and touch
What differentiates CIFL’s ‘Loan Against Property’ model from others in the same segment, especially given the competition in secured lending? At Capital India, our Loan […]
Where innovation meets operational discipline
CredAble has scaled positively over the years. How do you ensure that the culture keeps pace with innovation while maintaining operational discipline? At CredAble, we […]
How India’s youth and rural households are redefining the credit culture
India today stands at the crossroads of a remarkable financial transformation. What was once a country cautious about borrowing has now embraced instalment-based living with […]
Customer trust sets banks apart in AI-powered UPI
What role do you see traditional banks playing in shaping the future of real-time, AI-driven payments in India? Traditional banks in India are pivotal in […]
The role of banks, FinTech and payment enablers in enhancing speed, security and accessibility
One cannot discuss the role of banks, FinTech and payment enablers in improving the digital financial landscape without first addressing the needs of their customers. […]
FynX Capital redefines MSME loan eligibility in India
What are the eligibility criteria for MSMEs to avail FynX Capital’s loans and how do you accommodate businesses that don’t meet traditional bank lending criteria? […]