The global voice AI market has reached $10.05 billion in 2025, with BFSI accounting for nearly one-third of enterprise adoption. Yet most organisations still treat […]
Category: Article
Building trust and governance in co-op banking using technology
Building trust and governance in co-operative banks can be greatly strengthened by introducing technology and adopting it systematically in a phase-wise manner, which increases efficiency […]
How agentic AI can power workforce training in banking
Inside most banks, the story is familiar: workforce training is mandatory and often checkbox-driven. Employees are told to “finish this course in a week”, because […]
Building trust and governance in cooperative banking through technology
Trust and governance are the cornerstones of cooperative banking, which thrives on member participation, transparency, and shared benefit. However, traditional governance structures often struggle with […]
How India’s youth and rural households are redefining the credit culture
India today stands at the crossroads of a remarkable financial transformation. What was once a country cautious about borrowing has now embraced instalment-based living with […]
The role of banks, FinTech and payment enablers in enhancing speed, security and accessibility
One cannot discuss the role of banks, FinTech and payment enablers in improving the digital financial landscape without first addressing the needs of their customers. […]
How BFSI sector can leverage cloud infrastructure to scale faster and serve smarter
India’s financial sector is at an inflection point. Rapid digitisation, rising customer expectations, and regulatory shifts are reshaping how banking, financial services, and insurance (BFSI) […]
Role of Tech and Insurtech empowering MSMEs in India
Micro, Small, and Medium Enterprises (MSMEs) have long been recognised as the pillars of the Indian economy. Most MSMEs operate at the grassroots level. Domestic […]
How AI-powered payments are shaping India’s UPI 3.0 ecosystem
The payments landscape in India has always been dynamic, but with UPI 3.0 it is undergoing a paradigm shift where AI, voice, conversational UX, and […]
From identity to empowerment: Aadhaar’s role in India’s financial inclusion evolution
For decades, millions of Indians lived on the fringes of the formal financial system. No documentation meant no bank accounts, no access to credit, and […]