The last decade of financial services innovation has largely been a story about the screen. Mobile apps, UPI interfaces, and one-touch authentication have steadily reduced […]
Category: Interviews
From field chaos to financial control: How TrackOlap improves NBFCs collections, compliance & visibility
The NBFCs are expanding into wider and more complex markets, which are generating additional opportunities and impacting their operations. Larger borrower bases, geographically dispersed customers, […]
Skydo blends compliance depth with frictionless UX for exporters
What were the biggest problems exporters faced with legacy systems earlier, and how is Skydo differentiating itself from its competitors? The legacy experience was broken […]
When AI Listens: The Rise of Context-Aware Voice Bots
The global voice AI market has reached $10.05 billion in 2025, with BFSI accounting for nearly one-third of enterprise adoption. Yet most organisations still treat […]
NUCFDC powering UCBs with accessible modern technology
How does NUCFDC support financial inclusion through UCB modernization? NUCFDC’s fundamental purpose is to make Urban Cooperative Banks future-ready while preserving their community-first mission. Under […]
Building trust and governance in co-op banking using technology
Building trust and governance in co-operative banks can be greatly strengthened by introducing technology and adopting it systematically in a phase-wise manner, which increases efficiency […]
How agentic AI can power workforce training in banking
Inside most banks, the story is familiar: workforce training is mandatory and often checkbox-driven. Employees are told to “finish this course in a week”, because […]
Building the infrastructure behind Bharat Connect
Can you share how plutos ONE supports Bharat’s bill payment penetration, especially for recurring categories like utilities, FASTag, and loan repayments? At Plutos ONE, we […]
Digital collections with a human backbone
In the context of NBFCs and FinTech disruption in India, how does Credifin differentiate itself from both traditional banks and emerging digital lenders? Credifin is […]
Building trust and governance in cooperative banking through technology
Trust and governance are the cornerstones of cooperative banking, which thrives on member participation, transparency, and shared benefit. However, traditional governance structures often struggle with […]