PayU has introduced an AI-powered outbound voice call assistant as part of its push to become an AI-native organisation across the merchant lifecycle. The solution […]
Tag: CustomerExperience
Bank of Baroda launches bob SAMVAD AI multilingual platform
Bank of Baroda has launched ‘bob SAMVAD’, an AI-powered multilingual conversational platform designed to transform in-branch customer interactions. The platform was inaugurated by M. Nagaraju, […]
Axis Bank introduces Aadhaar Face Authentication for mobile updates
Axis Bank has launched a new feature allowing customers to update their registered mobile numbers through Aadhaar Face Authentication on its mobile banking app. With […]
The role of banks, FinTech and payment enablers in enhancing speed, security and accessibility
One cannot discuss the role of banks, FinTech and payment enablers in improving the digital financial landscape without first addressing the needs of their customers. […]
PB Fintech grants Rs 644 crore worth of ESOPs to employees
PB Fintech, the parent company of online insurance marketplace PolicyBazaar and lending platform Paisabazaar, has announced a significant grant of Employee Stock Options (ESOPs) worth […]
Turning every UPI transaction into a credit opportunity
With banks dominating UPI, what opportunities do NBFCs have to differentiate through AI-driven financial services? Banks, by their nature, will always have the first-mover advantage […]