The finance ministry has asked all state-run banks to draw up a strategic road map for three years starting fiscal 2024, government officials said.
In a directive sent last month, the government asked the public sector banks (PSBs) to define achievable goals, and identify new initiatives and create an action plan to meet those.
A number of such initiatives will be part of the Enhanced Access and Service Excellence (EASENext) reform version 6.0, which will be launched in April, a senior government official told.
