HSBC has entered into a strategic partnership with Juspay, a leading payments infrastructure company, to launch a first-of-its-kind full-stack acquiring platform designed for digital-first, global merchants.
The collaboration combines HSBC’s global reach with Juspay’s deep expertise in payments technology, reimagining how acquiring services are delivered at scale.
The unified platform consolidates the entire payment value chain into a single integrated stack, offering merchants an agile, end-to-end acquiring experience comparable to leading modern acquirers.
Through this partnership, merchants will benefit from multi-method payment acceptance via a single provider, higher payment success rates, lower costs, and industry-leading reliability. The platform supports end-to-end payment capabilities including customised checkout experiences, smart transaction routing, risk and fraud management, dispute handling, and real-time reconciliation and settlement.
“The acquiring platform we’re building with Juspay is a full-stack, future-ready solution that meets the fast-changing needs of today’s payments landscape,” said Lewis Sun, Global Head of Domestic and Emerging Payments, HSBC.
“This all-in-one solution removes the complexities of managing multiple payment methods, allowing clients to focus their time and energy on growing their businesses,” he noted.
Sheetal Lalwani, Co-founder and COO, Juspay, added, “We’re excited to partner with HSBC and set a new benchmark for acquiring by demonstrating how banks and fintechs can co-create high-performance, future-ready infrastructure. Together, we are bridging institutional scale with the agility of modern technology.”
Built for speed, flexibility, and reliability, the joint solution is set to redefine merchant acquiring for the digital economy, reinforcing HSBC’s position in financial services and Juspay’s role as a trusted innovator in payments infrastructure.
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