A report by Zavo shows that women borrowers are emerging as some of the most reliable participants in India’s credit ecosystem, with seven in ten completing their repayments on time.
Drawing on activity from more than three million users on its platform, the company’s data indicates that women borrowers consistently demonstrate strong repayment discipline and higher engagement with their financial obligations.
Within the platform, 948,000 users are women, accounting for 31.6 percent of the total user base. Despite representing roughly one-third of borrowers, women contributed 35 percent of the ₹505.7 crore repaid across Zavo’s platform, clearing ₹176.9 crore in loan and credit card dues.
The data suggests that women borrowers are contributing a disproportionately higher share of repayments relative to their presence on the platform, signalling stronger financial discipline.
Engagement patterns on the platform reinforce this trend. More than 663,600 women remain active each month, regularly reviewing repayment schedules and monitoring their credit behaviour. Around 265,000 log in weekly, while nearly 46,500 access the platform daily to track EMIs, review dues, or stay ahead of upcoming payments.
According to Zavo, this level of engagement often translates into stronger repayment behaviour, as borrowers who closely track their financial commitments are less likely to allow short-term liquidity pressures to turn into prolonged delinquency.
“Women borrowers are often more disciplined when it comes to managing credit obligations,” said Kundan Shahi, Founder of Zavo.
He added that as digital tools make credit more transparent and easier to monitor, borrowers are becoming more proactive about tracking EMIs and maintaining healthy credit behaviour.
Repayment data on the platform further highlights this trend. Among 31,340 repayments recorded from women borrowers, 22,600 were completed on time, while 6,800 were cleared within a short delay of under 30 days. Only 1,940 accounts moved into default, indicating that most delays were temporary rather than structural.
Age trends also reveal how women are entering India’s credit ecosystem earlier. The 26–35 age group represents the largest segment of female users, accounting for more than 41 percent of women on the platform. These borrowers are typically young professionals managing personal loans, credit cards, and EMIs during the early stages of their careers.
At the same time, nearly 25 percent of female users fall within the 18–25 age group, suggesting that many women are beginning to establish credit histories soon after starting their professional journeys.
More than 45,700 women on the platform have also adopted credit-building tools designed to improve their credit scores and strengthen long-term access to borrowing.
Zavo said the findings highlight a broader shift in how borrower reliability is being understood within India’s credit ecosystem. As digital financial platforms enable lenders to analyse repayment behaviour and financial engagement more closely, women borrowers are increasingly being recognised as dependable participants in the country’s growing credit economy.
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