Wio Bank partners Pine Labs to modernise merchant acquiring infrastructure

Wio Bank has entered into a strategic partnership with Pine Labs to modernise its merchant acquiring infrastructure. The collaboration aims to create a next generation acquiring platform with no legacy technology dependency, enabling faster merchant onboarding, real-time settlement capabilities and seamless multi-mode payment acceptance at scale.

As part of the partnership, Wio Bank will deploy Credit+, Pine Labs’ modular, API-first acquiring platform, to power its core acquiring operations. Built for speed, scale and configurability, Credit+ supports intelligent rule-based workflows, data-driven decision-making and optimisation of payment acceptance rates, while managing the complete merchant acquisition and lifecycle journey through a developer-friendly, technology-first architecture.

Designed on a cloud-native, microservices-based framework, Credit+ enables Wio Bank to efficiently scale acquiring volumes with high availability, enterprise-grade security and regulatory compliance. The platform supports rapid feature rollouts, real-time insights and operational resilience, which are critical for digital-first banks operating in high-growth markets.

Commenting on the partnership, B Amrish Rau, CEO, Pine Labs, said the collaboration brings a modern acquiring processing platform to one of the most innovative digital banks in the region. He added that Credit+ is designed to deliver high transaction throughput, rapid feature deployment and seamless scalability through its API-driven, microservices architecture, enabling banks to move faster and scale reliably in a digital-first payments ecosystem.

Jayesh Patel, CEO, Wio Bank PJSC, said the partnership strengthens the Bank’s ability to deliver simpler and more efficient payment capabilities, including faster onboarding and settlements and easier acceptance across channels. He noted that the collaboration supports Wio Bank’s focus on evolving its infrastructure while building the next generation of payments and value-added services around customer needs.

Pine Labs works with leading banks and enterprises globally to modernise legacy financial infrastructure through modular, cloud-native platforms. As the UAE accelerates towards a cashless economy, collaborations between digital-first banks and global FinTech players are playing an important role in shaping the future of payments.

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