Buy Now, Pay Later (BNPL) has captured the attention of the global as well as the Indian payments industry, positioning it as one of the […]
Author: Aishwarya Saxena
When AI Listens: The Rise of Context-Aware Voice Bots
The global voice AI market has reached $10.05 billion in 2025, with BFSI accounting for nearly one-third of enterprise adoption. Yet most organisations still treat […]
NUCFDC powering UCBs with accessible modern technology
How does NUCFDC support financial inclusion through UCB modernization? NUCFDC’s fundamental purpose is to make Urban Cooperative Banks future-ready while preserving their community-first mission. Under […]
How agentic AI can power workforce training in banking
Inside most banks, the story is familiar: workforce training is mandatory and often checkbox-driven. Employees are told to “finish this course in a week”, because […]
Building the infrastructure behind Bharat Connect
Can you share how plutos ONE supports Bharat’s bill payment penetration, especially for recurring categories like utilities, FASTag, and loan repayments? At Plutos ONE, we […]
Digital collections with a human backbone
In the context of NBFCs and FinTech disruption in India, how does Credifin differentiate itself from both traditional banks and emerging digital lenders? Credifin is […]
Building trust and governance in cooperative banking through technology
Trust and governance are the cornerstones of cooperative banking, which thrives on member participation, transparency, and shared benefit. However, traditional governance structures often struggle with […]
Lending to MSMEs with a balance of tech and touch
What differentiates CIFL’s ‘Loan Against Property’ model from others in the same segment, especially given the competition in secured lending? At Capital India, our Loan […]
How India’s youth and rural households are redefining the credit culture
India today stands at the crossroads of a remarkable financial transformation. What was once a country cautious about borrowing has now embraced instalment-based living with […]
Customer trust sets banks apart in AI-powered UPI
What role do you see traditional banks playing in shaping the future of real-time, AI-driven payments in India? Traditional banks in India are pivotal in […]