Zoho strengthens FinTech play with POS and UPI payment devices

Zoho Corporation has expanded its footprint in the FinTech space with the launch of its own Zoho Payments POS terminals, QR-enabled devices, and sound boxes, alongside new payout, collection, and settlement solutions.

The announcement was made at the Global Fintech Fest 2025, organised by the Payments Council of India (PCI), the National Payments Corporation of India (NPCI), and the Fintech Convergence Council (FCC).

The new hardware marks Zoho’s entry into the in-person payments market, complementing its 2024-launched Zoho Payments platform, a unified payment gateway for secure business transactions.

The POS terminals support tap, dip, and swipe card payments, as well as UPI transactions via static and dynamic QR codes. They also include built-in billing, barcode scanning, and receipt printing, while the QR devices come with sound boxes for instant payment alerts.

According to Sivaramakrishnan Iswaran, CEO, Zoho Payment Technologies and Global Head of Finance and Operations, Zoho, the initiative aims to bring together fragmented aspects of business finance, banking, and payments under a single ecosystem. The expanded suite now connects collections, payouts, and reconciliation directly with Zoho’s existing accounting, billing, and payroll tools.

The platform introduces payout functionality, allowing businesses using Zoho Payroll to automate salary disbursements from any linked bank account and monitor transactions in real time.

Other key features include split settlements for marketplaces, which automatically distribute customer payments between sellers and platforms, and virtual accounts for simplified reconciliation through NEFT, RTGS, or IMPS.

Zoho Payments now offers on-demand and T+1 settlements, providing small and medium businesses quicker access to funds. Users of Zoho Books and Zoho Billing can automate recurring payments through UPI Autopay e-mandates, streamlining subscription-based models across sectors like fitness, education, and SaaS.

While Zoho’s POS hardware is presently imported, the company plans to explore domestic manufacturing opportunities within the next three to five years. Iswaran noted that Zoho’s private ownership enables long-term strategic decisions without external investor pressure.

This expansion underscores Zoho’s broader ambition to build a comprehensive financial infrastructure that unifies software, banking, and payments under one compliant, secure framework. Zoho Payment Technologies operates as a Reserve Bank of India-licensed Payment Aggregator and Bharat Bill Payment Operating Unit (BBPOU).

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